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Shipping policy

We offer a range of delivery options to ensure you receive your goods within your required timeframe. We have included all delivery information below to help you with your enquiry. If you have any queries about your order please visit our help center here for further information.  

 

Postage & Packaging Rates

Our delivery rates for the UK are included below, we offer free royal mail delivery for orders over £30. Please note whilst our primary couriers are Royal Mail and DPD, we do also use other couriers and your order may be subject to change to an equivalent courier service.

Delivery Service
Cost
Royal Mail - 1-3 Working Days
£3.99 (free over £30)
DPD Delivery - Next Working Day
£5.99
DPD AM Delivery - Next Working Day
£11.50
DPD Saturday Delivery
£12.50
Royal Mail International Tracked
£11.99
DHL International
£19.50

 

For customers outside of the UK we use Royal Mail and DHL delivery. The available delivery options and cost will be displayed at the checkout. Please note customers are liable to any import duty and taxes, it is the customer responsibility to research applicable taxes before ordering. 

 

Dispatch Cut-Off Time

We aim to dispatch most orders placed before 3pm monday to friday the same day. For larger orders this is sometimes not possible, if you have an urgent requirement please contact us here and our team will try their best to facilitate your request. Please note we do not dispatch orders on weekends or bank holidays, orders placed on these days will be dispatched the next working day.

 

Import Taxes & Duty

All orders shipped outside of the UK are subject to imports and taxes. We dispatch all international orders using DAP terms (duties at place). This means the customer is liable to any import taxes and duty applicable for the order. It is the customers responsibility to be aware of these taxes prior to ordering.

If you have a courier account you would like us to use for the shipping, please contact here. We will be able to reimburse any shipping costs you may of paid at the checkout.

 

Brexit & EU Changes

The UK left the EU as of January 2021, this means any orders delivered to a country that is part of the EU will now be subject to import taxes and duty. Any UK taxes on our store will be removed at the checkout or once you login. 

 

Minimum Order Value 

We do not have a minimum order value! You can order just 1 resistor, we do not require you to order a pack of 100. 

 

Cancellations

If you would like to cancel your order please contact us here, depending on the status of your order we cannot always guarantee a cancellation. If your order has already been dispatched, please visit the returns section for instructions on how to return your order. 

 

Modifying an Order

Forgot to add an item to your order or need to make a change? Please contact us here and we will be able to help. Please note we can only make changes for orders which have not been dispatched.

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