The following Terms & Conditions Of Use agreement governs your use of our web site. It is important that you read the Terms carefully, as your use of the web site will automatically constitute your agreement to be legally bound by the terms and conditions set out herein. These Terms also govern your use or purchase of the products/services provided through or in connection with the web site. Each time you use our services, you acknowledge that you have read these Terms and agree to be legally bound by them.
This website is owned by Switch Electronics Limited (hereafter “Company”) , a company registered in England and Wales (company number 09300503), whose registered office is at Switch Electronics Limited, Unit G Rotterdam Business Park, Kingston Upon Hull, HU7 0AN. Our VAT registration number is GB 191 9741 72.
"Buyer" means the person, firm or company who accepts Switch Electronics Limited's quotation for the sale of the Goods or whose order for the Goods is accepted by Switch Electronics Limited;
“Consumer” means any human who is acting for purposes which are outside his business, trade or profession.
"Contract" means the contract for the sale and purchase of the Goods;
"Goods" means the goods (including any instalment of the goods or any parts for them) which Switch Electronics Limited is to supply in accordance with these Terms;
"Terms" means the standard terms of sale set out in this document and (unless the context otherwise requires) includes any special terms agreed between the Buyer and Switch Electronics Limited;
"Working day" means Monday to Friday excluding Bank Holidays and Public Holidays and the period between Christmas Day and New Year's Day;
"Writing" and any similar expression, includes email or in writing.
2. Basis of the Sale
Switch Electronics Limited shall sell and the Buyer shall purchase the Goods in accordance with these Terms, which shall govern the Contract to the exclusion of any other terms save those specifically agreed in Writing by both parties.
No variation to these Terms whether verbal or written on such documents as a purchase order shall be binding unless specifically agreed in writing by Switch Electronics Ltd. No representations concerning the goods are binding unless confirmed in writing by Switch Electronics Limited but nothing in these Terms affects the liability of either party for fraudulent misrepresentation.
Any advice or recommendation given by Switch Electronics Limited as to the application or use of the Goods which is not confirmed in Writing by Switch Electronics Limited is followed or acted on entirely at the Buyer's own risk, and Switch Electronics Limited shall not be liable for any such advice or recommendation which is not so confirmed.
Any typographical, clerical or other error or omission in any sales literature, website, quotation, invoice or other document or information issued by Switch Electronics Limited shall be subject to correction without any liability on the part of Switch Electronics Limited.
Where specific makes are mentioned in connection with replacement parts it is not implied that Switch Electronics Limited has any association with the original maker.
No part of any Switch Electronics Limited publication may be reproduced, stored or transmitted in any form or by any means without the written approval of Switch Electronics Limited. It is acknowledged that all trademarks and trade names mentioned in any Switch Electronics Limited publication or on the Switch Electronics Limited websites other than those owned by Switch Electronics Limited are the property of their respective companies/owners.
The buyer is responsible for any duties and taxes in relation to export of the goods.
When an order is place, you the customer will receive an acknowledgement e-mail confirming receipt of your order and containing the terms and conditions of sale. A contract between us will not be formed until your order has been accepted by us, we have debited your credit or debit card, we have accepted an official purchase order and you have completed required paperwork for customs or export license requirements. This will form the terms of our acceptance of the contract.
No order submitted by the Buyer shall be deemed to be accepted by Switch Electronics Limited until confirmed by Switch Electronics Limited which confirmation shall set out the quantity, quality and description of the Goods and any special terms relating to the Contract. The Buyer shall be responsible for ensuring the accuracy of any order submitted.
We aim to dispatch most orders placed before 3pm monday to friday the same day. For larger orders this is sometimes not possible, if you have an urgent requirement please contact firstname.lastname@example.org and our team will try their best to facilitate your request. Please note we do not dispatch orders on weekends or bank holidays, orders placed on these days will be dispatched the next working day.
4. Returns Policy
1) Buyer is a consumer purchasing the Goods online or over the telephone for their own private use the Buyer shall have the right (pursuant to The Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013) to return the Goods to Switch Electronics Limited at its own cost for a full refund for any reason within 30 days from the date of delivery of the Goods
2) Where the Buyer is acting in the course of a business or where the buyer is purchasing goods to use in connection with a business or where the buyer collects in person from any of Switch Electronics Limited's premises the Buyer shall have the right to return the Goods to Switch Electronics Limited provided that the Buyer shall have first obtained prior consent in writing to return the Goods (such consent being entirely at the discretion of Switch Electronics Limited).
Conditions of Return
(a) the Buyer shall have contacted Switch Electronics Limited in writing within 30 days of the date of delivery of the Goods;
(b) the Goods are returned via a postal/carrier service at the buyers cost with proof of postage.
(c) the Goods are in an unused saleable condition and complete with all manuals and components in undamaged and original packaging.
(d) We will not accept returned ESD sensitive devices where the integrity of the shielding packaging has been opened.
The acceptance of returned Goods shall be at the complete discretion of Switch Electronics Limited.
Switch Electronics Limited accepts no responsibility for any loss of or damage to products in transit from Buyer to Switch Electronics Limited or for any items received by Switch Electronics Limited.
Refunds to payments will only be processed back using the method in which they were first made and to the person whom made the order.
6. Price of the Goods
The price of the Goods shall be Switch Electronics Limited’s quoted price or, failing which, the price listed on the Switch Electronics Limited website at the date of acceptance of the order. Switch Electronics Limited reserves the right to vary its advertised prices at any time.
For credit or debit card orders, payment will be debited to the Buyer's card at point of order of the Goods. For PayPal orders, payment will be debited to the Buyer's PayPal account at the point of order of the Goods.
For Purchase Orders payment will be due on the terms agreed.
Save where otherwise agreed delivery of the Goods shall be made by Switch Electornics Limited delivering the Goods to the address supplied by the Buyer. Switch Electronics Limited shall use its reasonable commercial endeavours to ensure that orders for Goods received and accepted by Switch Electronics Limited before 3.00pm are dispatched on the same working day (subject to stock availability) although Switch Electronics Limited shall not be liable for any delay in delivery of the Goods however caused.
Time for delivery shall not be of the essence of the Contract unless previously agreed by Switch Electronics Limited in Writing. Where an item is out of stock at the date of acceptance of the order by Switch Electronics Limited the Goods will be dispatched at a later date with no extra carriage charge. Where the Goods are to be delivered in instalments, each delivery shall constitute a separate contract and failure by Switch Electronics Limited to deliver any one or more of the instalments in accordance with these Terms or any claim by the Buyer in respect of any one or more instalments shall not entitle the Buyer to treat the Contract as a whole as repudiated. In the event of non-delivery of the Goods the Buyer must advise Switch Electronics Limited of such non-delivery in Writing either within 3 working days if the goods were dispatched using a Next Day Delivery option or on the 10th working day if the goods were dispatched using the Royal Mail 1st Class Delivery option from the date on which Switch Electronics Limited confirmed its acceptance of the order in Writing.
In the event of a short-fall in the Goods the Buyer must advise Switch Electronics Limited of such short-fall in Writing within 5 days of receipt of the delivery of the Goods. If the Goods are received damaged, the receipt should be signed “Damaged” and Switch Electronics Limited should be notified within 24 hours of the delivery of the Goods and failure to comply with this requirement may result in your claim for repair, refund or replacement of the damaged Goods being invalidated.
If the Buyer fails to take delivery of the Goods or fails to give Switch Electronics Limited adequate delivery instructions at the time stated for delivery (otherwise than by reason of any cause beyond the Buyer's reasonable control or by reason of Switch Electronics Limited’s fault) then, without limiting any other right or remedy available to Switch Electronics Limited, Switch Electronics Limited retains the right to cancel and refund the order.
9. Risk and Property
Risk of damage to or loss of the Goods shall pass to the Buyer at the time of delivery or, if the Buyer wrongfully fails to take delivery of the Goods, the time when Switch Electronics Limited tenders delivery of the Goods. Notwithstanding delivery and the passing of risk in the Goods, or any other provision of these Terms, the property in the Goods shall not pass to the Buyer until Switch Electronics Limited has received payment in full of the price of the Goods and all other goods for which payment is then due and until such time. If the risk and property in the Goods has passed to the Buyer and the Goods are subsequently returned to Switch Electronics Limited for whatever reason, the risk in the Goods will not pass back to Switch Electronics Limited until the Goods are signed for by authorised personnel at Switch Electronics Limited.
As a buyer you have a statutory duty of care to ensure that the products are not damaged whilst in your care. If goods are returned damaged, then the buyer will be held liable for the associated costs and damages associated.
10. Warranties and Liability
You will get the benefit of the manufacturer's warranty in respect of all the goods we sell. Please note that we do not provide any warranties ourselves in respect of the goods other than where extended warranties have been purchased or services supplied, and that all other warranties and representations, whether express or implied, by statute, common law or of any other kind are hereby excluded to the maximum extent permitted by law.
11. Insolvency of Buyer
If the Buyer becomes bankrupt then, without limiting any other right or remedy available to Switch Electronics Limited, Switch Electronics Limited may cancel the Contract or suspend any further deliveries under the Contract without any liability to the Buyer, and if the Goods have been delivered but not paid for the price shall become immediately due and payable notwithstanding any previous agreement or arrangement to the contrary.
Technical information or advice provided on any of our website pages, and given verbally, is correct to the best of our knowledge, however, the Switch Electronics Limited makes no warranty, express or implied, regarding the use of, results of, or liability created from application of this information or data. This information is provided in good faith, however it may include inaccuracies or typographical errors and manufacturers may make design changes to a product at any time without informing us.
The Company assumes no liability whatsoever in regard to the information provided and the user must satisfy themselves that the products are suitable for the application in which they are to be used. If in doubt consult a qualified engineer or electrician.
13. Governing law & jurisdiction
These terms and conditions shall be governed by and construed in accordance with English law.
We do not warrant that materials, services or information for sale on the website are appropriate or available for use outside the United Kingdom. It is prohibited to access the website from territories where its contents are illegal or unlawful. If you access this website from locations outside the United Kingdom, you do so at your own risk and you are responsible for compliance with local laws.
These Terms and Conditions were last updated, and became effective, on 06/12/2022.